Exercise carries risk of injury. WISION is a fitness tool, not a doctor. Talk to a qualified healthcare professional before starting any training program, especially if you have an existing condition, are pregnant, are recovering from injury, or have been inactive. Section 4 and section 19 (which includes an arbitration agreement and class action waiver) materially affect your legal rights.
These Terms of Service ("Terms") are a binding agreement between you and Pitch Labs LLC ("WISION", "we", "us") governing your use of the WISION app, website, and related services (the "Service"). Our Privacy Policy is incorporated by reference.
1. Accepting these terms
By creating an account, joining the waitlist, or using the Service, you agree to these Terms. If you do not agree, do not use the Service. If you are agreeing on behalf of an organization, you represent that you have authority to bind it.
2. Eligibility and age
You must be at least 16 years old (or the minimum age of digital consent in your country, if higher) and legally able to enter a contract. We collect your date of birth to verify this. The Service is not designed for, marketed to, or safe for children, and youth resistance training requires supervision we cannot provide. We may suspend any account we believe belongs to an underage user.
You may not use the Service if you are barred from doing so under applicable law or sanctions.
3. Your account
- Provide accurate information and keep it current. Inaccurate body metrics or health information can lead to unsafe training recommendations.
- Keep your credentials confidential. You are responsible for activity under your account.
- Tell us immediately at support@wisionapp.com if you suspect unauthorized access.
- One account per person. Do not share, sell, or transfer your account.
4. Health, safety, and assumption of risk
This section is the most important part of these Terms.
- Consult a professional first. You should obtain clearance from a physician or qualified healthcare provider before beginning, changing, or intensifying any exercise or nutrition program.
- Physical activity is inherently risky. Strength training and conditioning can cause muscle strain, sprains, fractures, cardiac events, heat illness, rhabdomyolysis, aggravation of pre-existing conditions, and in rare cases death. No app can eliminate these risks.
- You assume the risk. To the fullest extent permitted by law, you voluntarily accept all risks associated with using the Service and performing any activity it suggests, and you agree that you exercise at your own risk.
- Stop immediately and seek medical attention if you experience chest pain, shortness of breath, dizziness, faintness, irregular heartbeat, joint pain, sharp or unusual pain, or any symptom that concerns you. Do not "push through" it because a plan told you to.
- Use your judgment. Our plans are generated from the limited information you give us. They cannot see your form, your fatigue, your environment, or your medical history. You are always free — and expected — to reduce load, skip an exercise, take a rest day, or stop.
- Equipment and environment. You are responsible for training in a safe space with equipment in good condition, and for using a spotter where appropriate.
- Not for certain populations. Do not use the Service if you are under the care of a provider who has advised against exercise, or if you are managing an eating disorder or disordered eating. If you are pregnant or postpartum, seek specialist guidance; our plans are not designed for those stages.
5. WISION does not provide medical advice
The Service, including all plans, projections, coaching messages, and any output labeled "VITA", is provided for general informational and fitness purposes only. It is not medical advice, diagnosis, or treatment, and it is not a substitute for consultation with a qualified professional. No physician-patient, trainer-client, or other professional relationship is created by your use of the Service. Never disregard or delay seeking professional medical advice because of something the Service told you.
WISION is not a medical device and is not intended to diagnose, treat, cure, or prevent any disease or condition.
6. Projections and results are not guaranteed
WISION generates estimated training plans and visual projections of possible future progress using automated models. You expressly acknowledge that:
- Projections are illustrative estimates, not promises, predictions, or guarantees of any outcome.
- Any figure shown — lean mass, body fat, timelines, or a rendered image — is a modeled scenario based on the inputs you provided and typical population responses.
- Individual results vary enormously based on genetics, adherence, nutrition, sleep, stress, medication, health status, training history, and factors nobody can control.
- Automated outputs may contain errors, and may be inappropriate for your circumstances.
We make no representation that you will achieve any particular result, appearance, weight, or level of performance.
7. License to use WISION
Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, revocable license to use the Service for your own non-commercial use. We reserve all rights not expressly granted.
8. Your content
"Your Content" means anything you upload or submit, including photos, metrics, and messages.
- You own it. We claim no ownership of Your Content.
- Limited license to us. You grant us a worldwide, royalty-free, non-exclusive license to host, store, process, and display Your Content solely to operate and provide the Service to you. This license exists only so we can run the app, and it ends when you delete the content or your account (subject to backup cycles described in our Privacy Policy).
- We do not make your photos public. Photos are private to your account. We will not publish, sell, license, or use them for marketing, and we will not use them to train AI models unless you separately opt in.
- You are responsible for it. You warrant that you have the right to upload Your Content, that it depicts you (or someone who consented), and that it does not infringe anyone's rights or contain unlawful material.
- No sensitive uploads. Do not upload content depicting minors, nudity involving anyone other than yourself in a non-sexual training context, or another identifiable person without consent.
9. Acceptable use
You agree not to:
- Use the Service for anything unlawful, harassing, or harmful.
- Reverse engineer, decompile, scrape, or attempt to extract our models, source code, or training data.
- Circumvent security, rate limits, authentication, or access controls.
- Resell, sublicense, or commercially exploit the Service or its output without our written permission.
- Upload malware, or interfere with the operation of the Service.
- Misrepresent your age, identity, or health information.
- Use the Service to provide training advice to third parties as a substitute for your own professional judgment or qualifications.
10. Subscriptions and billing
The terms below assume a recurring auto-renewing subscription sold through the Apple App Store and Google Play. Adjust the bracketed values, and if you sell directly (via card on the web) you must add the specific pre-purchase disclosures and cancellation mechanics required by the California Automatic Renewal Law and the FTC's negative-option rule.
- Some features require a paid subscription at the price and interval shown at purchase.
- Auto-renewal. Subscriptions renew automatically at the end of each period at the then-current price, unless canceled at least 24 hours before the period ends. Your payment method will be charged within 24 hours of the renewal date.
- Free trials. If offered, a trial converts to a paid subscription automatically at the end of the trial unless canceled beforehand. We will tell you the trial length and the price that follows before you start.
- Price changes. We will give at least [30] days' notice before any price increase takes effect, and it will apply only from your next renewal. You may cancel before then.
- Payment processing. Purchases made in-app are processed by Apple or Google under their terms; we do not receive your full card details.
- Taxes. Prices may exclude applicable taxes, which will be added where required.
11. Cancellation and refunds
You can cancel at any time through your Apple App Store or Google Play subscription settings; canceling stops future renewals and you keep access until the end of the paid period. Deleting the app does not cancel a subscription.
Purchases made through an app store are subject to that store's refund policy, and refunds are handled by Apple or Google, not by us. Where you have a statutory right to withdraw or cancel — for example the 14-day right of withdrawal for consumers in the EEA and UK — that right applies and is not affected by anything in these Terms. Contact support@wisionapp.com and we will help.
12. Intellectual property
The Service, including its software, models, design, text, graphics, the WISION name and logo, and all related intellectual property, belongs to us or our licensors and is protected by copyright, trademark, and other laws. Feedback you send us may be used without restriction or compensation, though we will never identify you as its source without permission.
13. Third-party services
The Service may integrate with third parties such as Apple Health, Google Fit, or authentication providers. Those services are governed by their own terms and privacy policies. We are not responsible for third-party services, their availability, or their content, and connecting them is your choice.
14. Changes to the Service and these Terms
We may modify, suspend, or discontinue features at any time. For material changes to these Terms, we will give at least [30] days' notice by email and in-app before they take effect. Continuing to use the Service after that date means you accept the updated Terms. If you do not accept them, stop using the Service and cancel any subscription; where you have paid for a period you cannot now use, we will refund the unused portion on request.
15. Termination
You may stop using the Service and delete your account at any time from within the app. We may suspend or terminate your access if you materially breach these Terms, if we reasonably believe your use creates legal risk or harm to others, or if we discontinue the Service. Except where you have breached these Terms, we will give reasonable notice and, where you have prepaid, refund the unused portion.
Sections 4, 5, 6, 8 (as to warranties), 12, and 16–22 survive termination.
16. Disclaimer of warranties
To the fullest extent permitted by law, the Service is provided "as is" and "as available", without warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, or uninterrupted or error-free operation. We do not warrant that the Service will meet your requirements, that projections will be accurate, or that any particular result will be achieved.
Some jurisdictions do not allow the exclusion of implied warranties, so parts of this section may not apply to you. Nothing here excludes warranties or rights that cannot lawfully be excluded, including consumer guarantees under the laws of your country.
17. Limitation of liability
To the fullest extent permitted by law:
- We are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, data, goodwill, or business interruption, arising from or relating to the Service.
- Our total aggregate liability for all claims relating to the Service will not exceed the greater of the amount you paid us in the twelve months before the event giving rise to the claim, or USD 100.
- These limits apply regardless of the theory of liability and even if we were advised of the possibility of the damages.
Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be excluded or limited. Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.
18. Indemnification
You agree to indemnify and hold harmless WISION and its officers, employees, and agents from any claims, damages, losses, and reasonable legal fees arising from your breach of these Terms, your misuse of the Service, Your Content, or your violation of any law or third-party right. This does not apply to the extent a claim arises from our own negligence or wrongdoing, and it does not apply where prohibited by consumer law in your jurisdiction.
19. Dispute resolution and arbitration
This section requires most disputes to be resolved by individual binding arbitration rather than in court, and waives your right to a jury trial and to participate in a class action. You may opt out within 30 days as described below, with no effect on your use of the Service.
- Talk to us first. Before starting formal proceedings, email support@wisionapp.com describing the dispute. Most issues are resolved quickly. Both sides agree to attempt informal resolution for 60 days.
- Arbitration. If we cannot resolve it, disputes will be settled by binding individual arbitration administered by [AAA / JAMS] under its consumer rules, in [COUNTY, STATE] or by video or telephone, or in your home county at your election.
- Class action waiver. Disputes must be brought individually. You and WISION each waive the right to bring or participate in a class, collective, or representative action.
- Exceptions. Either party may bring a claim in small claims court, or seek injunctive relief for intellectual property infringement, in court.
- Opting out. You may opt out of arbitration by emailing support@wisionapp.com with the subject "Arbitration Opt-Out", including your name and account email, within 30 days of first accepting these Terms. Opting out does not affect any other part of these Terms.
- Consumers outside the US. If you are a consumer in the EEA, UK, or another jurisdiction where pre-dispute arbitration agreements or class waivers are unenforceable, this section does not apply to you and you may bring proceedings in your local courts.
20. Governing law
These Terms are governed by the laws of [STATE / COUNTRY], without regard to conflict-of-laws rules. If you are a consumer, you also retain the protection of the mandatory laws of the country where you live, and nothing in these Terms deprives you of the right to bring proceedings in your local courts where the law gives you that right.
21. App store terms
If you downloaded the app from the Apple App Store: these Terms are between you and WISION, not Apple. Apple has no obligation to provide support or maintenance for the app. Apple is not responsible for any product warranties, product liability claims, or third-party intellectual property claims relating to the app; those are our responsibility to the extent set out in these Terms. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you. You represent that you are not located in a country subject to a US Government embargo or designated as a terrorist-supporting country, and that you are not on any US Government list of prohibited or restricted parties.
If you downloaded the app from Google Play, your use is also subject to the Google Play Terms of Service.
22. General
- Entire agreement. These Terms and the Privacy Policy are the whole agreement between us regarding the Service.
- Severability. If any provision is held unenforceable, the rest remains in effect.
- No waiver. Failing to enforce a provision is not a waiver of it.
- Assignment. You may not assign these Terms without our consent. We may assign them in connection with a merger, acquisition, or sale of assets.
- Force majeure. Neither party is liable for failures caused by events beyond reasonable control.
- Notices. We will contact you at your account email. You can reach us at the address in section 23.
23. Contact
Pitch Labs LLC
United States
Email: support@wisionapp.com